Top 7 IP Phone Brands in the UAE – Yealink, Dinstar, Snom, Avaya, Cisco and Grandstream

Communication is the backbone of every modern business in the UAE. Whether you’re running a small office in Sharjah, a hospitality chain in Dubai, or a government department in Abu Dhabi, having a reliable IP Phone system ensures clear communication, improved productivity, and seamless collaboration between teams and customers.

But with so many IP phone brands available in the UAE, which one should you choose? This guide covers the top 7 IP phone brands, their pros and cons, recommended use cases, and a detailed comparison table—helping you make the best decision for your business.

What Makes an IP Phone Brand the Best?

The Best IP Phones in Dubai brands stand out by offering reliable performance, crystal-clear call quality, and seamless compatibility with major PBX and VoIP platforms. They provide strong security features, regular firmware updates, and easy deployment for businesses of all sizes. Advanced functions like HD audio, PoE support, wireless connectivity, and intuitive interfaces further enhance productivity. A truly top brand also ensures excellent after-sales service, local warranty, and long-term availability in the UAE.

Below are the key factors that define a top-tier Best IP phone brand:

Call Quality, Codecs & SIP Compatibility

High-quality audio is the first thing users notice. A reliable Top IP phone should support:

• HD Voice / Wideband Audio
• Noise cancellation
• Opus & G.722 codecs
• Multi-SIP account support
• Compatibility with leading PBX systems (3CX, Asterisk, Avaya, Cisco CUCM, Grandstream UCM, Yeastar, Dinstar, etc.)

Good call quality ensures that UAE businesses avoid miscommunication and enjoy seamless conversation, even in noisy office environments.

Security, Encryption & Firmware Support

Cybersecurity matters—especially for finance, government, and enterprise sectors.

The best IP phone brands offer:

• TLS & SRTP encryption
• Secure provisioning
• Regular firmware updates
• Enterprise-level authentication protocols

Security features protect against call interception, VoIP hacking, phishing attacks, and unauthorized access.

Ease of Deployment & PBX Integration (Cloud/On-Prem)

Modern UAE businesses increasingly adopt cloud PBX, but many still rely on on-premises PBX.

Top brands ensure:

• Zero-touch provisioning
• Auto-configuration profiles
• Smooth integration with cloud and on-prem systems
• Remote management support

This reduces IT workload and speeds up deployment even for large offices.

Local Warranty, After-Sales Support & Availability in UAE

A brand is only useful if:

• Spare parts are available
• UAE distributors maintain stock
• Warranty support is reliable
• Technical support is quick

Brands with strong UAE presence ensure faster replacement, better troubleshooting, and long-term reliability.

Top 7 IP Phone Brands to Consider in the UAE

Below are the most trusted and widely used IP phone brands for UAE businesses.

1. Yealink

Yealink is the most popular IP phone brand in the UAE, trusted by businesses for its affordability, reliability, and advanced features. Yealink IP Phones in Dubai offers excellent call quality, strong SIP compatibility, and easy integration with cloud or on-premise PBX systems. With a wide range of models designed for startups, large enterprises, and call centers, Yealink continues to be the top choice for UAE companies seeking value and performance.

Top Selling Yealink IP Phones in the UAE

• Yealink T31P/T31G – Best for entry-level business users
• Yealink T46U – Mid-range professional IP phone
• Yealink T48U – Touchscreen executive model
• Yealink W73P – DECT wireless solution
• Yealink CP960 – Conference room IP phone

Yealink IP Phones: Pros and Cons

Brand	Pros	Cons
Yealink	• Excellent price-to-performance ratio • HD Voice (Opus codec) • Wide PBX compatibility (3CX, Yeastar, Grandstream, etc.) • Large UAE availability • Modern UI & easy deployment	• Some entry models feel plasticky • Security not as strong as Cisco

Best Use Cases: SMEs, Enterprises, Call Centers

Yealink is ideal for:

• Small & medium businesses
• Large enterprises needing hundreds of phones
• Call centers
• Remote teams using cloud PBX
• Hotels & retail stores

2. Dinstar

Dinstar is known for its affordable IP phones and VoIP gateways, making it a strong choice for budget-focused UAE deployments. Dinstar IP Phone in Dubai offers reliable performance, easy configuration, and compatibility with major SIP-based PBX systems. Businesses across Dubai, Sharjah, and Abu Dhabi prefer Dinstar for its cost-effective communication solutions, stable firmware, and strong after-sales support, making it ideal for SMEs and large enterprises looking to reduce VoIP costs.

Top Selling Dinstar IP Phones & VoIP Gateways

• DP28/DP29 series – Entry-level SIP phones
• C61W – WiFi IP phone
• MTG series – High-performance VoIP gateways
• DWG GSM Gateway series – Multi-SIM voice solutions

Dinstar IP Phones: Pros and Cons

Brand	Pros	Cons
Dinstar	• Very affordable • Strong VoIP/GSM gateway lineup • Easy setup • Ideal for multi-branch offices	• Not as premium as Yealink or Cisco • Limited advanced features

Ideal For: Budget PBX Deployments & Multi-Branch Offices

Perfect for businesses needing:

• Cost-effective VoIP phones
• GSM/SIP gateways
• Multi-location communication
• Hybrid PBX solutions

3. Snom

Snom is a German brand known for durability, advanced security, and premium build quality. Snom IP Phone in Dubai is designed to deliver crystal-clear audio, reliable SIP compatibility, and strong encryption features, making it ideal for businesses that prioritize secure communication. With excellent build materials, long product life, and enterprise-grade performance, Snom IP Phones are widely used in offices, call centers, and government environments across the UAE.

Top Selling Snom IP Phones

• Snom D717 – Feature-rich mid-range IP phone
• Snom D785 – Executive-level business phone
• Snom D865 – High-end display & performance
• Snom M900 DECT Series – Hotel & large facility cordless solutions

Snom IP Phones: Pros and Cons

Brand	Pros	Cons
Snom	• Premium German build quality • Enterprise-grade security • Long lifespan • Excellent DECT solutions	• Higher cost • Limited availability in UAE

Best Use Cases: Hotels, Offices & Enterprise Security Environments

Snom excels in:

• Hospitality
• Corporate office setups
• High-security environments
• DECT multi-floor deployments

4. Avaya

Avaya is a long-standing global leader in business communication, trusted by UAE enterprises, government offices, and call centers for its reliability and advanced features. An Avaya IP Phone offers exceptional call quality, secure communication, and seamless integration with PBX systems, making it a preferred choice for professional environments. With strong local support and durable hardware, Avaya continues to deliver powerful communication solutions for businesses across the UAE.

Top Selling Avaya IP Phones

• Avaya J139/J159 – Professional SIP phones
• Avaya 9608G – Enterprise-grade IP phone
• Avaya B189 – Video & conference phone

Avaya IP Phones: Pros and Cons

Brand	Pros	Cons
Avaya	• Industry-leading call-center features • Excellent UC/enterprise integration • Reliable hardware • Best for large organizations	• Expensive • Works best with Avaya PBX only

Best Use Cases: Call Centers & Enterprise UC Solutions

Ideal for:

• Large enterprises
• Customer support centers
• Government offices
• Banks & financial institutions

5. Cisco

Cisco is widely regarded as the gold standard for secure, enterprise-grade IP communication in the UAE. A Cisco IP Phone delivers exceptional call clarity, advanced encryption, and seamless integration with leading PBX and unified communication platforms. Trusted by government entities, enterprises, and large organizations, Cisco phones offer outstanding reliability, long-term support, and robust performance—making them one of the most preferred IP telephony solutions across the UAE.

Top Selling Cisco IP Phones

• Cisco 8811/8841 – Professional business IP phones
• Cisco 8865 – Video IP phone
• Cisco 7832 – Conference model

Cisco IP Phones: Pros and Cons

Brand	Pros	Cons
Cisco	• Highest security standards • Extremely reliable hardware • Great firmware stability • Perfect for government/finance	• Most expensive • Performs best only with Cisco CUCM

Best Use Cases: Government, Finance & High-Security Environments

Perfect for:

• Government sectors
• Banks & corporate finance
• Highly regulated industries
• Security-focused enterprises

6. Grandstream

Grandstream is one of the UAE’s favorite brands for cost-effective business communication without compromising on performance or features. A Grandstream IP Phone offers excellent call quality, wide SIP compatibility, strong security, and easy integration with popular PBX systems. With reliable firmware updates, mobile app support, and budget-friendly pricing, Grandstream devices are ideal for SMEs, enterprises, and call centers across the UAE looking for dependable and affordable communication solutions.

Top Selling Grandstream IP Phones

• GXP1610/GXP1625 – Entry-level phones
• GXP2140/GXP2170 – Professional-grade models
• GRP2600 series – Carrier-grade IP phone series
• GSC3500 series – Facility paging & intercom

Grandstream IP Phones: Pros and Cons

Brand	Pros	Cons
Grandstream	• Very budget-friendly • Good features for SMEs • Wide model range • Easy deployment	• Not as premium as Cisco/Snom • Mid-range models lack advanced features

Best Use Cases: Startups, SMEs & Remote Teams

Perfect for:

• Small offices
• Remote workers
• Retail stores
• SOHO environments

7. D-Link

D-Link is widely known for its reliable networking products, but it also provides a solid range of SIP-based communication devices. A D-Link IP Phone is a practical choice for UAE businesses already using D-Link routers, switches, and WiFi systems, as it ensures seamless integration and easy management. With straightforward deployment, good compatibility, and dependable performance, D-Link IP phones offer a cost-effective communication solution for small to medium-sized enterprises.

Top D-Link IP Phones & SIP Devices

• D-Link DPH-150SE – SIP business IP phone (entry-level)
• D-Link DPH-150S – Basic SIP phone
• D-Link DPH-50 – Deskphone supporting SIP protocol

Note: D-Link’s portfolio of IP phones is smaller compared to other dedicated VoIP brands, but for businesses using D-Link network infrastructure, these models can deliver acceptable performance at lower cost.

D-Link IP Phones: Pros and Cons

Brand	Pros	Cons
D-Link	• Affordable entry-level IP phones • Good for micro-businesses & home offices • Smooth integration with D-Link networking gear	• Basic feature set • Fewer codecs & security features • Limited UAE support compared to bigger brands

Best Use Cases: Small Offices, SOHO, Home Office Setups

D-Link works well for:

• Micro-businesses or freelancers
• Home offices
• Startups on a tight budget
• Environments where basic SIP calling is sufficient

Top 5 IP Phone Brands Comparison Table

Brand	Performance	Security	Features	Ease of Deployment	Customer Support	Price Range
Yealink	Excellent	High	Advanced	Very Easy	Strong UAE Support	Affordable
Cisco	Enterprise-Grade	Very High	Advanced + Security	Medium	Excellent	Premium
Avaya	Enterprise UC	High	Call-Center Ready	Medium	Enterprise Support	Expensive
Grandstream	Good	Medium	Good	Easy	Good	Very Affordable
Snom	High	Very High	Enterprise Features	Medium	Moderate UAE Support	Mid-High

IP Phone Buying Guide for UAE Users

Choosing the right IP telephony device in the UAE depends on your business size, call volume, and infrastructure. Small offices can opt for budget models from Grandstream or Yealink, while enterprises may prefer Cisco or Avaya for advanced security and integration. Ensure the phone supports HD voice, PoE, SIP compatibility, and local UAE warranty. Always check PBX compatibility and after-sales support before buying.

Choosing the Right IP Phone for Business, Call Centers & Hospitality

For offices:
Yealink, Cisco, Snom

For call centers:
Avaya, Yealink

For hotels & hospitality:
Snom, Yealink, Grandstream

For remote teams:
Yealink, Grandstream

Essential Features to Look For

When buying IP phones in the UAE, make sure they support:

• PoE (Power over Ethernet)
• Gigabit LAN ports
• Bluetooth & WiFi connectivity
• Multiple SIP accounts
• Headset compatibility (EHS/USB)
• Auto-provisioning features
• HD Voice & noise cancellation

Cloud PBX vs. On-Prem PBX — What UAE Businesses Should Choose

Cloud PBX Benefits

• No hardware maintenance
• Easy for remote teams
• Lower upfront cost
• Fast deployment

On-Prem PBX Benefits

• Higher security
• Full control
• Better for large enterprises

SMEs prefer Cloud PBX, while corporates and government choose on-prem PBX.

Price-to-Performance Considerations Based on Business Size

Startups: Grandstream, Dinstar
SMEs: Yealink, Grandstream
Enterprises: Cisco, Avaya, Snom
Call Centers: Avaya, Yealink

Conclusion: Which IP Phone Brand Is Best for You?

There’s no one single “best” VoIP Phone brand — the right brand depends on your needs. If you want easy setup, good value, and reliability for everyday use, Yealink tends to be the strongest all-rounder. If your priority is top-notch call quality, heavy security, and enterprise-grade stability, Cisco or Polycom (now “Poly”) often outperform. For flexibility, open standards and affordability especially in small to medium-sized offices, Grandstream is a solid pick.

There is no one-size-fits-all choice.

• For budget-friendly: Grandstream / Dinstar
• For enterprise-level security: Cisco
• For best all-round value: Yealink
• For call centers: Avaya
• For hospitality: Snom

Explore the Best IP Phones in the UAE with official warranty — Shop Yealink, Cisco, Avaya, Grandstream & more from Cost To Cost.

Frequently Asked Questions (FAQs)